FAQs

The Florence Community Survey results will be used to assist the Florence City Council and staff in developing policy, strategic, budgetary, and  operational decisions in our continuous effort to improve the quality of life in the Florence community. 

City of Florence Utilities (Water & Wastewater): We recognize the economic hardship that will impact our community during the current public health emergency due to the COVID-19 virus. 

The City has Utility Billing Assistance Programs administered by Siuslaw Outreach Services. For information on these programs, please visit https://www.ci.florence.or.us/administrative-services/utility-billing-assistance-programs.

Information on our utility billing policies are available at https://www.ci.florence.or.us/administrative-services/city-services-utility-billing. 

Central Lincoln PUD Information: https://clpud.org/

Heceta Water PUD Information: http://hwpud.com/

For other utility information, please contact that utility provider. 

We find that there are a few reasons why a link may not be working. First, when you are typing the URL into your address bar, make sure that it is typed exactly the same as how it appears on the invitation you received. Even one wrong character can make the URL unsearchable.

Second, ensure that you are typing the URL into the address bar not the search bar. The survey links are not accessible through most search engines because we only want people from our community to participate.

• Your address will not change.
  The United States Postal Service does not change your zip (or the city or county name associated with your zip code) as a result of annexation.
   
• Your property will be incorporated into the City and assigned a City zoning designation.
   
• Some of the tax rates on your annual property tax statement will change.
   
• Some services, such as police and code enforcement, will be provided by the City. Other services will continue to be provided by the same service districts (e.g. Library, Fire, & Ambulance.) and private and customer owned companies (e.g. Charter, Century Link, Central Lincoln PUD, Heceta Water PUD, etc.) that are currently serving your property.
   
• The City will notify all existing service providers of your property's annexation into the City.
   
• Some of the uses or structures on the property may not conform to the City's  code. This is okay and not unusual. Having a nonconforming use or structure will not prevent you from annexing or continuing to use your property.
  For example, structures on your property may be larger or closer to your property line than what the City's code allows. Uses and structures that were legal when established, but that do not conform to the City's current zoning code are considered nonconforming. Nonconforming uses are allowed to continue and nonconforming structures are allowed to be maintained in reasonable repair. However, neither is allowed to expand or be significantly altered without City review and approval.
   
• Future development on a property, such as a home remodel or new driveway, will be subject to the City's permitting requirements and zoning code.
  For example, a home remodel or new deck may require a building permit and new driveway may require an erosion control and/or right-of-way permit. Please check with the City before making these kinds of changes on your property.

For questions on the survey, please contact the City of Florence at 541-997-3437. 

For other information about Polco, visit https://info.polco.us/. 

Yes

​​​​​​Unfortunately, no. Due to the nature of the high voltage power lines, the amount of insulation and size of conduit, it is not economically feasible to underground the overhead high voltage electrical lines.

We will keep the existing water main active until the new water main has been pressure tested and chlorinated, bacteriological tested and is ready to be placed into service. When we cut over the new water system there will be a temporary shut off. We will notify all effected residences and businesses beforehand. Usually, we target a 9am until 2pm shut down period and we usually have the work completed in two hours or less. We always provide a little extra time just in case something unforeseen comes up.

For the electrical system, we are working with primary power. Central Lincon PUD will be installing new power lines on new poles and then transferring that power over, once the new poles are installed. During the transfer of power from the old to new, there may be power interruptions. Central Lincoln PUD will communicate with their affected customers.

Lane County is contributing $338,000 towards the project. That is the total of the costs for redoing new Hope Lane. This will include making sure the approach of the road is wide enough to accommodate the semi-trucks. The last thing we want is an 18-wheeler running over our new stormwater facility and multi-use path.

​​​​​​While we will not install additional speed feedback radar) signs, we will post additional speed signage within the Rhododendron Drive corridor.

​​​​​​Currently the travel lanes are 11 feet in width. We are maintaining that 11-foot travel lanes with this design. It gives not only a visual clue to slow down, it makes it feel tighter so people naturally will slow down. It is another traffic calming protocol that we have in the toolbox.

We do not have plans to do any additional rip rap work. That would be whole different project involving the US Army Corps of Engineers, National Marine Fisheries Service, US EPA, Oregon Department of State Lands, Oregon DEQ, Oregon Heritage State Historic Preservation Office and other permitting aspects that could take several years to even place rip rap in the river.