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Annual Hydrant Flushing Program
Every year the City of Florence conducts its Annual Hydrant Flushing Program. The flushing program typically lasts approximately 12 weeks. Flushing the water main is a normal preventive maintenance procedure to improve water quality, safety, and test the system regarding fire-flows. This program is an important part of the City of Florence’s ability to provide fire protection service and to ensure that all hydrants on the system are in good working condition.
The water is safe to use during this flushing period. Some areas may experience discolored or cloudy water during this time, but this will only be temporary. If the discoloration lasts longer than a few hours or you have any questions, please contact Florence Public Works at 541-997-4106 during normal weekday business hours. After hours please call 541-997-3515.
FREQUENTLY ASKED QUESTIONS
What is hydrant flushing? – Hydrant flushing is a method to clean the water main pipe by using high water velocity to “flush-out” sediment and minerals that may build up in the pipe system over time.
How are the water lines flushed? – The high-water velocity is created by opening fire-hydrants one at the time starting from the source and storage sites toward the far end of the main lines. In this way the whole water-main line gets cleaned systematically.
What other benefits does this flushing have? – The other benefit is the testing of the fire-hydrants to make sure they operate properly.
What does the City of Florence water customer have to do? – If your water looks discolored, let the cold water run for a few minutes to clear your water service line. It is also recommended that you do not do the laundry for about two hours to ensure that the water is clear.
Is the discolored water a health risk? – No. The temporary discoloration of the water is an unavoidable effect from flushing the water lines and has no harmful health effects.
Customers are encouraged to call the City of Florence Public Works Department office with any concerns and questions at (541) 997-4106.
