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Utility Bill Payment Options
Announcing the easiest way
to pay your utility bill!
Our new online bill pay option saves you time and gives you more flexibility in how you pay your City utility bill. If you have received at least one bill from the City and have an Internet connection and an e-mail address, you can now pay your bill online. It’s fast, it’s easy, and you no longer have to write a check each month or a stamp when it’s time to send in your payment.
The City has teamed up with Xpress Bill Pay, a premier provider for online bill pay systems, to bring the customers of the City of Florence a new and convenient way to pay your bill. When you sign up for online bill pay you create a unique password that you use to access your personal account every month at www.XpressBillPay.com
Once you have signed up, Xpress Bill Pay will send a reminder e-mail to let you know when your bill is online. Then, just log in through your web browser and view your bill, which will look like the paper statement you are familiar with. Then select a payment type - credit card, debit card, or electronic funds transfer from your personal or business account - enter the information, and you’re done! For more detail information read the Flyer and FAQ's. Click the link below to create your account.
Sign-up Now!
Technical Support: Please call 800-768-7295 for Xpress Bill Pay's technical support to set-up and manage your account.
Disclaimer Notice: The City of Florence is not liable for services being shut off or ensuing shut off fees if you do not advise the Finance Department that you have paid electronically. If you receive a late notice in the mail regarding your water and sewer bill please call the Finance Department at 541-997-3436 before you pay your delinquent water and sewer bill electronically.
Other Payment Options:
Check by mail or in person at City Hall, located at 250 Hwy 101, Florence, Oregon 97439
Credit card by phone 833-896-9592 (please have your account and credit/debit card information ready). ***Effective August 1, 2014, we will no longer accept credit card payments by mail.
Supporting Documents
Xpress Bill Pay Flyer (186 KB) 
